Management system
DOWNLOAD THE XML NFE
FOB APPROVED
If the customer chooses a different carrier indicated by Eliane he should fill in the "Transportation Authorization Letter" and submit the same to the Logistics department.
PROVIDERS
A Eliane S.A. Ceramic Coatings maintains a professional relationship with its suppliers based on respect, transparency and cooperation, aiming to develop and pursue market opportunities while demanding the qualification of our partners (Providers) with respect to labor and environmental laws, seeking the evolution of the entire logistics chain.
Through its supplier evaluation system aims to regularly monitor the management of the supply of strategic products, assessing the conditions of supply and business.
With service providers, It requires the settlement of labor laws, to ensure the rights of its employees (the 3rd), giving them the same respect for the employee Eliane, beyond the internal monitoring of all safety standards, providing a more secure environment and well-being above all.
Doors open to new potential suppliers, as, always willing to listen to the current difficulties and suggestions, always aiming to improve the process, improvement and the search for a more productive system with less loss and sustainable throughout the supply chain.
It is worth noting that Eliane has a Code of Ethics since 2008 allowing consolidate its principles and ethical commitments publicly assumed, based on values of:
- Suitability and compliance with applicable laws;
- Do not provide personal benefits to employees Eliane;
- Maintain confidentiality of all business information of Eliane.
Open space for complaints: CONDUTAETICA@ELIANE.COM
CLICK HERE TO ACCESS PROVIDERS FOR REGISTRATION FORM
BUYERS
MAINTENANCE
Odair Lorenson – (48) 3447-7824
ODAIR.LORENSON@ELIANE.COM
SERVICES
Anderson Uggioni – (48) 3447-7567
ANDERSON.UGGIONI@ELIANE.COM
INPUTS / RAW
John the Baptist Furlan – (48) 3447-7827
JOAO.FURLAN@ELIANE.COM
ELIANE NORTHEAST
Carlos André de Jesus Matos – (71) 3594-4230
CARLOS.MATOS@ELIANE.COM
LOGISTICS / IMPORT
Liliane De Luca Silvano – (48) 3447-7844
LILIANE.SILVANO@ELIANE.COM
INSTRUCTIONS RECEIPT
- time of receipt: 7:30 as 11:15h e 13:00 as 16:30h;
- Send the XML file in order to billing NFE@ELIANE.COM;
- Submit 2 hard copies of delivery request DANFE;
- For service providers, We remember that the last day of receipt of invoice for release this month is a day 25 of each month, thus notes that were not delivered by this date must be canceled and re-emission generated from next day 1, as well as non generated should be delayed for 1 day also;
- FREIGHT CIF – The supplier is responsible for the delivery;
- FREIGHT FOB – Eliane pays shipping. Please ask what will be our carrier if it receives the request;
- Questions or problems please contact the purchasing department by phone (48) 3447-7824 or the buyer.
LOCAL FOR RECEIVING
Street Maximiliano Gaidzinski, 245 - Center
ZIPCODE: 88845-000 – Cocal do Sul – SC - Brazil
CENTRAL WAREHOUSE
Phone: (48) 3447 7532
LEANDRO.MOREIRA@ELIANE.COM
ELIANE I
Phone: (48) 3447 7832
SANDRO.MEDEIROS@ELIANE.COM
ELIANE II
Phone: (48) 3447 7635
ROGERIO.MEDEIROS@ELIANE.COM
CENTRAL GLAZE
Phone: (48) 3447 7654
VOLMIR.ELY@ELIANE.COM
Ambrose Dallo street, 330 - Center
ZIPCODE: 88845-000 – Cocal do Sul – SC - Brazil
ELIANE III
Phone: (48) 3447 7658
ZELIO.ROSSO@ELIANE.COM
Luiz Highway Rosso, km 04 – Stephen hill
ZIPCODE: 88803-470 – Criciuma – SC - Brazil
PORCELANATTO
Phone: (48) 3431 4410
GILMAR.BOSELO@ELIANE.COM
CERAMUS BAHIA S.A. – CERAMIC PRODUCTS
Industrial Avenue Urbana, 495
ZIPCODE: 42802-570 – Camaçari – BA - Brazil
CERAMUS
Phone: (71) 3594 4248
DAVI.SILVA@ELIANE.COM
SGIE - INTEGRATED MANAGEMENT SYSTEM ELIANE
Solution Web environment that serves different audiences contemplating Eliane:
– Commercial information targeted customer Reseller channel and promoters stores like search requests, stock and financial position.
– Performance and statistics and management information displayed through charts and tables for monitoring the internal customers of the corporation.
– Updates of port shipments information made by Port Terminals and Customs Brokers.
SHOPPING SYSTEM
Eliane performs your purchases using the most modern communication and interaction tool between companies in relation client / supplier: e-procurement directed to Business to Business.
The US is one of the main markets of Eliane coatings. To meet the requirements of this important market, we have developed and improved many processes, between them, the security system of the supply chain, to meet the requirements of C-TPAT (Customs-Trade Partnership Against Terrorism), which is a security program supply chain led by the US, protecting borders and customs, They are directed at improving the safety of private companies supply chains with respect to terrorism. All Eliane partners Coatings, classified as members of the US supply chain, They must know and meet the minimum criteria of this standard, which are available on the link:
PROVIDERS:
Should develop consistent safety procedures with the criteria of the C-TPAT to improve load integrity at point of origin.
Reviews of the processes and structure of suppliers may be conducted periodically based on risk analysis in accordance with the safety standards of the C-TPAT.
CRITERIA:
ACCESS CONTROL CRITERIA:
The cargo handling and storage must be fenced perimeter. Within the sealed perimeter, it is recommended that domestic cargo is secreted, international, high value and hazardous cargo. The entire fence should be inspected regularly to check the integrity and damage.
Gates through which vehicles or people come and go must be accompanied by physical security or monitored video. The number of gates should be as little as possible for proper and safe access. private passenger vehicles should be prohibited from parking in or near the handling areas and cargo storage.
The building must be constructed of materials resistant to forced entry. The integrity of the structure must be maintained for inspection and periodic repair. All internal and external windows, gates and fences must be handled with padlocks. Management or security personnel must control the placement of the locks and keys of copies.
alarm and video surveillance systems should be used to monitor the site and prevent unauthorized access to the load handling and storage area. Suppliers must have installed communication system to contact the security personnel and the local police when security problems or illegal activities are detected or suspected.
CRITERIA FOR SECURITY STAFF:
Information such as work history and references must be verified prior to employment. According to local legislation, survey of criminal records should be conducted prior to employment. Once employee, periodic investigations must be conducted.
An employee identification system must be used for access control. Employees should have access restricted to places where they perform the function. The company should have established procedures to remove identification, access to system installation and once to end the employment.
vendor ID or photo identification must be presented for registration on arrival by all vendors. Visitors must present photo ID on arrival. delivery or receipt of drivers should be positively identified before cargo is received or released.
The administrative company or security personnel must adequately control the issuance of ID badges and removal of same employee, visitors and suppliers. Procedures for issuing, removal and replacement of access devices (ex. keys, key cards, etc) They should be documented.
STANDARD INFORMATION CONTROL
document control should include restricting access to computer and information. data systems should have designated individual accounts requesting password change periodically. IT security policy, procedures and standards should be established and provided to employees in the form of training.
A system must be established to identify IT abuse including inappropriate access, or manipulation of business data change. All system violators must be subject to appropriate disciplinary action.
CRITERIA FOR SAFETY AWARENESS
All persons handling charges to the US should be aware of security risks and steps to be followed.
A threat awareness program should be established and maintained by security personnel to recognize threat by terrorists, smuggling at each point in the supply chain. Employees should know the procedures adopted by the company to address such a situation and how to report it.
CRITERIA FOR RISK ASSESSMENT
Eliane coatings should conduct a comprehensive evaluation of suppliers based on the C-TPAT criteria annually.
Workforce
This content is intended for internal public Enterprise Eliane.
CARRIERS
Eliane offers to carriers an electronic file for integrating information from invoices generated in the system.
FINANCIAL
FRAUD ALERT IN BANK BILLS
Eliane Revestimentos, attentive to the many developments due to Covid-19, warns of bank slip fraud, criminal practice that has been occurring more frequently in recent months. Aiming the safety of its customers, the company is attentive to the necessary care when making the payment.
Stay tuned and know how to prevent:
Eliane's collection slips are sent by email only when requested by the customer. Therefore, if you have not made the shipping request, any emails received on behalf of the company should be disregarded.
Whenever you make the payment, when entering the barcode (type manually or by barcode capture), check the beneficiary's data and check if the root number of the supplier is the same as that entered in your registration.
Check below the CNPJ data contained in the slips issued by Eliane:
Eliane Revestimentos Cerâmico Ltda. CNPJ 86.532.538/0001-62 Ceramus Bahia S / A CNPJ 13.786.785/0001-11
We inform that all the company's payment slips are issued only through Itaú banks, Bradesco or Banco do Brasil. In case of doubts, contact our team by email boleto@eliane.com or by phone (48) 3447-7558.
Eliane also offers an online platform where it is possible to issue your own slips, avoiding the interference of possible fraudsters. If you are interested in accessing, contact our team in the ways mentioned above.
In the link below, we are sending a manual of good validation practices made available by Febraban that can help identify a fraud in the boleto bancário.